Privacy Policy

Effective Date: January 2025

Thank you for visiting Granting Hope (the “Site”), Granting Hope, LLC. We are committed to respecting and protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, or programs.

By accessing our Site or using our services, you agree to the terms outlined in this Privacy Policy, our Terms of Use, and our Cookies Policy.

Introduction

This policy covers personal information collected from visitors to our website, individuals who enroll in our online academy, coaching clients, and those who contact us for nonprofit consulting or educational services. It applies to data you provide directly and information collected automatically through digital tools.

What Information We Collect

We may collect the following types of personal information:\

Identifiers: Name, email, phone number, mailing address

Account Details: Login credentials (for academy or client portal use)

Financial Information: Billing address, payment details (processed securely via third-party services)

Usage Data: IP address, browser type, device information, pages visited, and clickstream data

Communications: Inquiries, emails, support messages, and feedback forms

We do not knowingly collect data from children under 13.

How We Use Your Information

We use the information we collect to:

Provide services (e.g., nonprofit startup support, online courses, coaching sessions)

Process payments and manage client accounts

Send updates, newsletters, and service-related announcements

Improve website functionality and personalize user experience

Respond to customer service inquiries

Fulfill legal, contractual, and regulatory requirements

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences

Track website analytics

Deliver relevant content and marketing messages

You may disable cookies in your browser settings, but doing so could affect your user experience.

Sharing Your Information

We do not sell your personal information. We may share your information with:

Trusted third-party service providers (e.g., payment processors, email platforms)

Legal or regulatory authorities when required by law

Affiliates or partners delivering joint programs or events (with your consent)

All third parties are required to safeguard your data and use it only for authorized purposes.

Data Storage and Security

We take reasonable steps to protect your data from unauthorized access or disclosure. Your personal information is stored securely and only retained as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Links to Other Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing any personal information.

Your Rights

Depending on your location, you may have the right to:

Access and review your personal data

Request corrections or deletion of your information

Opt out of certain data uses or marketing communications

Withdraw consent at any time (where applicable)

To exercise your rights, please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most current version will always be posted on this page. Please check back regularly to stay informed.

Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Granting Hope
Charlotte, NC
[email protected]